Short reads for building, launching and running your bot.

Create your first bot

Start from a plain-language description or a template, generate a first draft, and understand what guests can do before signing up.

Write better prompts

Describe how the business actually runs so the generated flow is closer to production from the first pass.

Preview drafts and publish

Test the conversation before it goes live, understand the draft/live split, and publish only when the workflow is ready.

Set up your account and business hours

Update your profile, manage password and linked sign-in providers, and define the business hours your team operates in.

Edit and refine your flow

Use AI-assisted edits for broad changes, then switch to manual flow editing when you need precise control.

Add validations and review rules

Make the bot stricter where format matters and define how submissions move through review, updates, and follow-up.

Connect WhatsApp

Connect your WhatsApp number in about a minute — Meerlume handles the Meta app, the webhook and the permissions — or bring your own Meta app if you already have one.

Connect Telegram

Let Meerlume create your Telegram bot automatically in a couple of taps, or connect a bot you already have.

Connect website chat

Put your bot on your own site as a chat bubble or in the page, and get a chat link you can share anywhere.

Connect Facebook Messenger

Let customers message your bot from your Facebook Page. Sign in with Facebook, pick the Page, and Meerlume does the rest.

Connect Instagram

Let customers message your bot in Instagram DMs. Sign in with a professional Instagram account — no Facebook Page needed.

Send webhooks to your own tools

Get a signed JSON request at your server, CRM or automation tool the moment a submission arrives, changes status, or a booking is cancelled, rescheduled or expires.

Connect Slack

Put a card in a Slack channel every time a customer finishes a conversation — the answers, the contact, the booking, and a button into your inbox.

Take payments in chat

Charge a deposit or the full price inside the conversation, with your own Stripe account, and let the bot wait for the money before it carries on.

Set up the calendar

Configure timezone, hours, services, and resources so your bot can offer real bookings instead of just collecting requests.

Triage submissions in the inbox

Read what customers sent, change status, reply or take over the chat, approve or reschedule bookings, and archive — keep follow-up moving without getting buried.

Take over conversations

Step into a live chat when a customer needs a person, reply from the inbox with notes and saved replies at hand, and hand the conversation back to the bot when you are done.

Set up owner notifications

Get notified the moment a submission arrives — in the dashboard bell and on Telegram with one-tap Accept and Deny — and tune how urgently each bot pings you.

Manage contacts

See everyone who has reached your bots, search across them, and open a contact for their full history of submissions and bookings.